SALARY: €32,000 - €40,000 

EMPLOYMENT: Full-time, permanent

About UNICEF Ireland

The United Nations Children’s Fund (UNICEF) works in over 190 countries saving children's lives. They believe in a world where no children die from a preventable cause, and aim to help children survive and thrive through the delivery of essential development programmes around the world. UNICEF is the world’s largest humanitarian organisation. Be a part of something special!

The Role

UNICEF Ireland is hiring an Individual Giving Officer to join their team, with responsibility for donor retention. In recent years, UNICEF Ireland has experienced unprecedented growth in support from new donors. This is an opportunity to join an ambitious and high-performing team in ensuring these supporters are stewarded to continue their relationship with UNICEF. 

Duties will include the following: 

• Support with the strategic development of the donor retention programme – with the purpose of deepening the engagement of existing supporters with UNICEF and inspiring their continued giving. 

• Collaborate on the implementation of segmented supporter journeys across key channels, particularly mail and email, as well as other digital channels, TV and radio. 

• Project manage the production of direct marketing appeals including both physical and digital newsletters, impact reports, donor welcome packs and tax mailings.

• Manage relationships with creative agencies and printers to ensure projects are delivered effectively.

• Draft thank you letters and impact e-mails for that engage and retain donors.

• Research and collate inspiring content for activity across multiple channels.

• Use market research techniques to gather insights and feedback from target markets.

To be successful in this role, you will possess the following experience:

• Experience project managing direct marketing campaigns from beginning to end, ideally with a donor/customer retention objective.

• Experience in managing external agencies to achieve goals.

• Advanced interpersonal skills with the ability to communicate with a wide range of stakeholders.

• Data-driven marketing knowledge, ideally with a fundraising specific focus.

• Understanding of donor/customer journeys and how they are implemented both offline and online.

• A flair for writing short and long form marketing content.

• Ability to work under pressure and meet deadlines.

• Experience using CRM system, website administration and email platform.

• Passionate about the work UNICEF does for children all around the world.

If you have experience in a direct marketing role and would like to work for one of the world’s most highly regarded children’s organisations, then we would love to hear from you!