Salary:  ROI €35,909 - €43,066 / NI £25,162 £30,194 

Location:  Remote, with presence in Dublin or Belfast for induction purposes and for staff events, workshops and further as desired. This post has all-island responsibility. Other travel within Ireland and further afield on occasion may be required. 

Contract type:  Indefinite Duration 

Hours: 36 hours  

Background Information:  

Oxfam is a worldwide development organisation that mobilises the power of people against poverty. Supported by people across the island of Ireland for over 60 years, Oxfam Ireland is an independent, secular and not-for-profit organisation. It is one of 21 Oxfams working together in 86 countries. Working with partners, Oxfam finds practical and innovative ways for people to lift themselves out of poverty and thrive from sanitation and clean water to enabling more girls to get an education. 

 Oxfam Ireland has shops across the island of Ireland, offices in Belfast and Dublin, and nearly 1,000 volunteers who are delivering real change to the lives of people affected by poverty. 

The Role: 

Oxfam Ireland is now seeking a results-focused, creative, agile Donor Loyalty and Retention Officer to join its committed Fundraising and Marketing team.  

This role would ideally suit somebody with experience in direct marketing and regular giving in the NGO sector (charity or agency) or candidates from the private sector with a strong understanding of direct marketing principles and developing customer journeys. 

This role focuses on the optimisation and development of Oxfam’s regular giving campaigns, refining of processes to bring an excellent experience to donors and in turn to improve recruitment, retention, donor lifetime value, and donor experience. You will project manage and lead cross functional teams ensuring Oxfam is equipped and enabled to implement marketing campaigns, achieving strategic targets and organisational priorities.  

To succeed in this role, you will have solid direct marketing experience including experience of using and understanding data and analysis to inform decision-making on delivering effective marketing activities and the ability to create exceptional donor journeys and manage the donor lifecycle. You will have strong relationship building and networking skills and will be comfortable working with and managing external suppliers and internal teams.  You will have excellent communication skills and experience writing inspiring, persuasive copy for a range of audiences.  

If you’re an experienced, proactive, dynamic marketer with excellent attention to detail who thrives on delivering outstanding results through people, this could be the role for you! 

Applications details: 

The recruitment campaign for the role of Donor Loyalty and Retention Officer is being managed exclusively on behalf of Oxfam Ireland by CCI Executive Search, a non-profit specialist recruitment consultancy. 

Please email recruitment@cciexecutivesearch.ie for the full candidate information pack and application details for this role. Please use ‘Oxfam – Donor Loyalty and Retention Officer’ as the subject of your email.  

Closing Date: 3pm on Monday 3rd July 2023

Please note: Applications will be screened, shortlisted, and interviewed as they are received, and there is a possibility that the role will be filled ahead of the deadline. Therefore, if you are interested in this role, we advise that you submit an application as early as possible. 

Oxfam Ireland is an Equal Opportunities Employer and welcomes applications from all sections of the Community.